Refund Policy

Last updated: July 2026

1. Overview

Complifyit is committed to providing high-quality CAC registration and legal services. This Refund Policy outlines the terms and conditions for refunds on our services.

2. Service Cancellation

Clients may cancel their service request before we submit the application to the Corporate Affairs Commission (CAC). Once submitted, cancellations are subject to review.

3. Refund Eligibility

Refunds may be issued under the following circumstances:

  • Service cancellation before submission to CAC
  • Failure to deliver the service within the agreed timeframe
  • Service not rendered due to reasons attributable to Complifyit
  • Duplicate payments or overcharges

4. Non-Refundable Services

The following are not eligible for refunds:

  • Government fees and levies paid to CAC or other regulatory bodies
  • Services already completed and delivered
  • Name search reservations that have been confirmed by CAC
  • Document preparation work completed before cancellation

5. Refund Process

To request a refund, contact us at cart9datahub@gmail.com with your tracking ID and reason for the refund request. We will review and respond within 5-7 business days.

6. Refund Timeline

Approved refunds will be processed within 10-14 business days back to the original payment method. The timing of when the funds appear in your account depends on your bank or payment provider.

7. Contact Us

For refund inquiries, please contact us at cart9datahub@gmail.com or call +234 706 070 5230.